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Return Policy:

Upon return of products, M.I.O Prints will provide the following services:

Returns Eligibility:

  • We will ONLY accept unworn, unwashed, and unaltered merchandise in their original unused condition, including original tags attached.
  • Returns must be initiated within 10 days of receiving your merchandise.

Sale Items:

  • On SALE items, we only accept exchanges - NO Returns. You can exchange for a different size, style, or store credit. Refunds are not issued for sale items.

Return Condition:

  • Returned items must be in the same condition as when received. Items not meeting these conditions will be returned to the shipper's address on file.

Return Process:

  • Returns require a minimum of 2-5 business days to arrive at our PO Box address.
  • Please allow an additional 1-2 business days to process your return upon arrival at this address.
  • All End of season and Clearance items are FINAL SALE and cannot be returned, except for receiving the wrong size or style.


  • Orders can only be canceled before they have been dispatched.
  • You are responsible for the delivery cost of your exchange.

COVID-19 Safety:

  • In light of COVID-19, returns will be kept in a temporary quarantine area for 72 hours before processing.

Delivery Policy:

Processing Time:

  • Please allow 1-2 business days for order processing. During sales and high-volume periods, processing time is 3-4 days.
  • You will be notified when your order has been processed.

International Orders & Shipping:

  • Our products are shipped within the same time frames stated above using An Post, a state-owned postal service provider in the Republic of Ireland.
  • Please allow 1-2 weeks for international delivery.
  • Import duty/tax and advance fees may be required before your order is released from customs, depending on the delivery address.

Shipping Rates:

  • Shipping rates are calculated at checkout based on your delivery location.

Dispatch Notification:

  • You will receive a dispatch/delivery notification within 24 hours of purchasing a product. If not, please contact us.

Undelivered Items:

  • If you haven't received your order within the estimated delivery time, allow an extra 2-3 days before contacting us, as packages may be delayed by postal services.

Customs and Duties Charges:

  • Shipments crossing international borders are subject to duties and taxes imposed by the importing country's government, and these charges are the customer's responsibility.

COVID-19 Note:

  • Due to limited transportation availability during the COVID-19 pandemic, expect additional transit time on all deliveries.

Privacy Policy and Data Protection Rights:

M.I.O Prints is committed to protecting the privacy of our visitors and customers. We will not disclose customer information to third parties except when necessary to provide a service.

Your Data Rights:

  • Consent: We will never sell your personal information without your consent.
  • Communication & Marketing: You can opt out of email marketing communications at any time.
  • Website Statistics: We may record statistics about website usage for improvement purposes.
  • Security: Personal information may be used for anti-fraud checks.

Policy Updates:

  • We keep our policy updated regularly. This version was adopted in August 2021.