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Upon return of products, M.I.O Prints will provide the following services:
PO BOX: MIO Prints PO BOX 13317 Tallaght Dublin 24
Please allow 1 - 2 business days for your order to be processed. Processing times are not included in the estimated delivery time at checkout. During sales and high volume periods processing time is 3-4 days.
We currently require 2-3 business days for your order to be processed. Please note processing times are not included in the estimated delivery time at checkout. We will notify you when your order has been processed.
Please allow 3-5 days during sales and high volume periods to process your order.
International Orders & Shipping
Our products are shipped within the same time frames stated above using An Post, a state-owned provider of postal services in the Republic of Ireland.
Please allow 1-2 weeks for delivery
Payment of import duty/tax and advance fee may be required before your order is released from customs, depending on the delivery address.
Calculated at checkout which varies depending on your delivery location.
You will receive this within 24 hours of purchasing a product. If you have not received a dispatch/delivery notification within the specified processing time or dispatch date, please notify us by sending an email to email@example.com including your order number.
Item not delivered?
If you have not yet received your order within the estimated delivery time, please allow an extra 2-3 days before contacting us because packages may have been delayed by An Post, DHL and other courier service. This is sometimes related to COVID-19 and protocols that need to be followed for your own safety.
Please note, once products are dispatched it is the responsibility of the postal service to ensure packages are delivered.
Customs and Duties Charges
Almost all shipments crossing international borders (outside of Ireland) are subject to the assessment of duties and taxes imposed by the importing country's government. M.I.O Prints has no control over these charges as they vary between countries. These charges are the customer’s responsibility.
Due to limited transportation availability as a result of the COVID-19 pandemic, please allow an additional 1-2 business days (United States shipments) and 2-3 business days (international shipments) in transit time on all deliveries.
M.I.O Prints is completely committed to protecting the privacy of our site visitors and customers. Therefore we will not disclose information about our customers to third parties except where it is part of providing a service to you. It is important that you know your rights regarding your data under GDPR legislation. The following rights apply to you:
Your Consent is important to us too. Therefore we will never sell your name, address, e-mail address, credit card information or any other personal information to any third party without your consent.
Communication & Marketing
If you have made a purchase from our store (thank you!) we may occasionally update you on our latest products, news and special offers by email. If you subscribe to our newsletter to receive email marketing communications from us, you can choose to opt-out at any time.
We may record statistics about the number of visitors to this Website or number of purchases made for improvement purposes. This is to help it improve the services to our customers and ultimately provide the most appropriate products.
Protecting your security
We may use personal information provided by you in order to fulfill necessary anti-fraud checks. This information may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm identity for security purposes.
These rights are gathered from the Irish Data Commission. You can read more about these rights at dataprotection.ie
Updates to the Policy
We endeavor to keep our policy regularly updated. This version of the policy was adopted by the founder, business advisor and reviewed by a lawyer in August 2021.